Work in a person centred way:

• Understand person centred values
• Understand working in a person centred way
• Demonstrate awareness of the individuals immediate environment and make changes to address factors that may be causing discomfort or distress
• Make others aware of any actions they may be undertaking that are causing discomfort or distress to individuals
• Support individuals to minimise pain or discomfort
• Support the individual to maintain their identity and self-esteem
• Support the individual using person centred values

Communication:

• Understand the importance of effective communication at work
• Understand how to meet the communication and language needs, wishes and preferences of individuals
• Understand how to promote effective communication
• Understand the principles and practices relating to confidentiality
• Use appropriate verbal and non-verbal communication
• Support the use of appropriate communication aids/ technologies

Privacy and Dignity:

• Understand the principles that underpin privacy and dignity in care
• Maintain the privacy and dignity of the individual(s) in their care
• Support an individual’s right to make choices
• Support individuals in making choices about their care
• Understand how to support active participation
• Support the individual in active participation in their own care

Fluids and nutrition:

• Understand the principles of hydration, nutrition and food safety
• Support individuals to have access to fluids in accordance with their plan of care
• Support individuals to have access to food and nutrition in accordance with their plan of care

Fluids and nutrition:

• Understand the principles of hydration, nutrition and food safety
• Support individuals to have access to fluids in accordance with their plan of care
• Support individuals to have access to food and nutrition in accordance with their plan of care

Awareness of mental health, dementia and learning disability:

• Understand the needs and experiences of people with mental health conditions, dementia or learning disabilities
• Understand the importance of promoting positive health and wellbeing for an individual who may have a mental health condition, dementia or learning disability
• Understand the adjustments which may be necessary in care delivery relating to an individual who may have a mental health condition, dementia or learning disability
• Understand the importance of early detection of mental health conditions, dementia and learning disabilities
• Understand legal frameworks, policy and guidelines relating to mental health conditions, dementia and learning disabilities
• Understand the meaning of mental capacity in relation to how care is provided

Safeguarding Adults:

• Understand the principles of Safeguarding adults
• Reduce the likelihood of abuse
• Respond to suspected or disclosed abuse
• Protect people from harm and abuse – locally and nationally

Safeguarding Adults

Safeguard children:

Basic Life Support:

• Provide basic life support

Health & Safety:

• Understand their own responsibilities, and the responsibilities of others, relating to health and safety in the work setting
• Understand Risk Assessment
• Move and assist safely
• Understand procedures for responding to accidents and sudden illness
• Understand medication and healthcare tasks
• Handle hazardous substances
• Promote fire safety
• Work securely
• Manage stress

Handling Information:

Infection prevention and control: