Course Overview

Leading the care service and managing teams of carers to look after adults with care needs.

Details of standard

The Leader in Adult Care will guide and inspire teams to make positive differences to someone’s life when they are faced with physical, practical, social, emotional, psychological or intellectual challenges. They will be a leader of the care team and will develop and implement a values-based culture at a service or unit level. They may be responsible for business development, financial control, organisational resilience and continuity as well as for managing risk and leading on organisational change.

A Leader in Adult Care has responsibility for managing community or residential based services. This role has a large element of leadership, whether with other care workers and networks or in leading the service itself. A successful apprentice will have met all the requirements. They have a responsibility to ensure the service is safe, effective, caring, responsive to people’s needs and well-led. They may be a registered manager of a service, unit, deputy or assistant manager. They will be responsible for ensuring regulatory compliance of the care given and the values and training of staff with established standards and regulations.

These are the personal attributes and behaviours expected of all Leaders in Adult Care carrying out their roles:

  • Care – is caring consistently and enough about individuals to make a positive difference to their lives
  • Compassion – is delivering care and support with kindness, consideration, dignity, empathy and respect
  • Courage – is doing the right thing for people and speaking up if the individual they support is at risk
  • Communication – good communication is central to successful caring relationships and effective team working
  • Competence – is applying knowledge and skills to provide high quality care and support
  • Commitment – to improving the experience of people who need care and support ensuring it is person centred

Leaders in Adult Care may work in residential or nursing homes, domiciliary care, community day centres, a person’s own home or some clinical healthcare settings. The role of Leader in Adult Care in this standard also covers Personal Assistants who operate in a management role but they may only work directly for one individual who needs support and/or care services.

Typical job titles include registered, assistant, deputy, unit or service manager.

Knowledge What the Lead Practitioner on completion must know and understand:
Tasks and responsibilities
  • Systems and processes needed to ensure compliance with regulations and organisational policies and procedures including health and safety and risk management
  • Principles and underpinning theories of change management including approaches, tools and techniques that support the change process
  • Theories and models that underpin performance and appraisal including disciplinary procedures
Communication
  • Legal and ethical frameworks in relation to confidentiality and sharing information
  • Range of tools and strategies to enhance communication including technology
Safeguarding
  • Legislation, national and local solutions for the safeguarding of adults and children including reporting requirements
  • The elements needed to create a culture that supports whistleblowing in the organisation
Health and wellbeing
  • Models of monitoring, reporting and responding to changes in health and wellbeing
Professional development
  • Elements needed to create a culture that values learning, professional development, reflective practice and evidence based practice
  • Systems and processes necessary to ensure professional development opportunities are identified, planned, sourced, evaluated and recorded for workers
Leadership
  • Theories of management and leadership and their application to adult care
  • Features of effective team performance
Skills What the Lead Practitioner on completion must be able to do:
Tasks and responsibilities
  • Implement strategies to support others to manage the risks presented when balancing individual rights and professional duty of care
  • Develop and apply systems and processes that monitor and sustain quality of the service, including assessments, care plans and service delivery
  • Lead and support others to work in a person centred way and to ensure active participation which enhances the well-being and quality of life of individuals
Dignity and human rights
  • Develop and lead implementation of organisational practices to create and sustain a culture that actively champions dignity and respects diversity, inclusion and fairness in the workplace
Communication
  • Develop and implement organisational processes to ensure that records and reports are written clearly and concisely and to keep information safe and preserve confidentiality
  • Implement systems to train and support work colleagues to enable them to recognise and respond to potential signs of abuse and or unsafe practices, following organisational policies and procedures
Safeguarding
  • Monitor and evaluate the effectiveness of organisational policies, systems and processes for safeguarding
Health and wellbeing
  • Implement health and safety and risk management policies, procedures and practices to create a culture that values health and well-being in the organisation
  • Monitor, evaluate and improve health, safety and risk management policies and practices in the service
Professional development
  • Apply evaluated research and evidence-based practice in own setting
  • Embed systems to improve performance of self and/or work colleagues through supervision, reflective practice and learning and development opportunities
Leadership
  • Create a supportive culture that values initiative and innovation and recognises the variety of skills of all within the service, both workers and individuals supported
  • Adopt a team approach, recognising contributions of team members and able to lead a team where required

Entry Requirements

  • Learners should be at least 19 years old.
  • Working as a manager or deputy in an appropriate setting.
  • Valid DBS.
  • Formal Level 3 qualification
  • Functional skills Maths and English completion.

Delivery

  • Duration – learners can usually complete between 15 – 18 months.
  • Online delivery.

Assessment Method

Assessment is the process of measuring a candidate’s skill, knowledge and understanding against the standards set in a qualification. Each learner must create a portfolio of evidence which demonstrates achievement of all the learning outcomes, all course units must be a pass and show competence in a real work environment.

Application Process

Applications for vacancies are completed by getting in touch with us either by phone or email on 0208 470 4219 and info@jsconsultltd.com respectively. All applicants will undergo an eligibility check to ensure they are suitable for the role.